Consultant - Order Management/Order To Cash

Key Responsibilities:

• Analyze, design, and implement end-to-end Order-to-Cash (OTC) business processes.
• Provide functional expertise across Order Management, Pricing, Global Order Promising (GOP), Billing, and Accounts Receivable (AR).
• Understand business requirements and translate them into functional solutions and system configurations.
• Lead or participate in OTC implementation and enhancement projects.
• Work closely with business stakeholders, functional teams, technical teams, and integration teams.
• Conduct client workshops, requirement-gathering sessions, solution walkthroughs, and design discussions.
• Develop functional specifications, process flows, business requirement documents, and solution design documentation.
• Support pricing design, order processing, fulfillment, invoicing, collections, receivables, and financial integration requirements.
• Identify process gaps and recommend improvements aligned with industry best practices.
• Support integration between order management systems and finance/ERP platforms.
• Participate in testing activities, including test planning, test case preparation, SIT, UAT, defect resolution, and deployment support.
• Provide functional guidance during implementation, testing, go-live, and post-production support.
• Manage stakeholder expectations and communicate project status, risks, dependencies, and issues effectively.

Mandatory Skills & Qualifications:

• Strong experience in Order Management and Order-to-Cash (OTC) processes.
• Hands-on functional knowledge of:

• 1. Order Management
• 2. Pricing
• 3. Global Order Promising (GOP)
• 4. Accounts Receivable (AR)

• Strong understanding of the complete end-to-end OTC business lifecycle.
• Good understanding of order capture, fulfillment, shipping, billing, invoicing, collections, and receivables processes.
• Ability to work effectively with cross-functional business, functional, technical, and integration teams.
• Strong analytical and problem-solving skills.
• Excellent documentation and business-process modeling skills.
• Excellent written and verbal communication skills.
• Strong client-facing and stakeholder-management capabilities.
• Ability to understand complex business requirements and translate them into practical technology solutions.