Key Account Manager

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities

• Develop a thorough understanding of client needs & strategic account plans for customers within the portfolio, identifying growth opportunities, and understanding buying cycles while also collaborating closely with internal stakeholders.
• Building long term partnerships within customer organizations at all levels, including direct and indirect users of the product and usage decision-maker.
• Ensure holistic customer planning that will increase GOLIL share of wallet in assigned accounts
• Qualify, sell and close opportunities that will accelerate the solution to customers challenges by leveraging on in depth technical knowledge & customized solution offering.
• Ensure high customer satisfaction by focusing on customer needs first, and managing, escalating, and/or orchestrating sales and delivery success & Act as the main point of contact for customers
• Responsible for the promotional strategy per customer, and promotional execution (including trade budget management, range and space optimization)
• Continuous improvement in the management of the account by identifying opportunities for efficiency and profitability and overall improvement
• Responsible for achieving strategic objectives per customer – i.e. Revenue, Margins etc
• Preparing presentations and professional proposals that highlight the value of our Products and Value-Added Services; Focused primary research & secondary research programs that can unlock new growth opportunities or add value to the offerings
• Engaging business unit technical and industry experts to provide solutions that address unique customer requirements
• Leveraging customer relationship management tools to manage the entire sales cycle, prioritize activities, and provide accurate forecasting information.
• Professionally escalating and expediting customer issues

Qualifications

• EngineeringGraduate (Electrical, Mechanical), MBA preferred (Tier 2)
• Minimum 5 years of experience in B2B Industrial Consumable Sales with exposure to building and maintaining multiple routes to markets for the products