Manager, HRIS (Fieldglass) & Contingent Workforce Management

Job Title:

Manager, HRIS (Fieldglass) & Contingent Workforce Management

Office location:

Mumbai / Hybrid

Job Type (perm/FTC)

Permanent

Context & Job Purpose

We are seeking a strategic and innovative Manager for our Contingent Workforce Management Office to lead the team in India as SME of Fieldglass system, Monitoring contingent workforce data and KPIs to proactively identify and recommend opportunities for improvement and serving as point of escalation for complex contingent worker situations

You will lead a team of analysts and senior analysts, guiding them towards service delivery with Quality, Speed and Compliance.

Key Responsibilities

Main responsibilities include, but are not limited to:

• Team Leadership & Development
• Lead, mentor, and grow a team of analysts, senior analysts, and lead analysts.
• Foster a culture of innovation, continuous learning, and belonging.
• Ticket Management and Invoicing
• SNOW – Ticket Resolution
• Fieldglass Tier 2 (System Update)

• Serve as liaison between staff and senior leaders regarding proposals, project updates, and planning.
• Technology Support
• Fieldglass product management
• Releases, enhancements & testing
• Product education

• 5+ years of experience in managing Fieldglass or similar HRIS systems.
• 3 years experience in a leadership role.
• People management, networking, and cross-functional connectivity
• Strategic planning
• Experience of working in a cross-cultural environment.
• Proven ability to collaborate with teams across diverse regions.

• Bachelors degree (any field)
• Understanding of contingent labor program and VMS systems
• Excellent communication, collaboration, and stakeholder management skills
• Excellent analytical and problem-solving abilities.
• Excellent planning skills and a team player with a collaborative approach
• Influence with a positive and professional attitude