Territory Head - EEG

Job Title

Territory Head - EEG

Business Unit

Emerging Enterprises Group

Reporting To

Regional Head

Job Function and Role Type

Sales, Leadership role with no travel requirements mentioned.

Version No

Job Purpose

Drive business initiatives to achieve the bank's objective of business leadership. Ensure alignment with key objectives of the Emerging Enterprises Group.

Key Responsibilities

Branch & Lead Management

• Meet Branch Managers and Cluster Heads.
• Guide RMs on lead generation and joint calls.
• Review CRM leads and branch meetings.

Cross Selling

Execute cross-sell contests for RMs.

Drive team to achieve cross-sell targets.

Logins - New + Enhancement

• Monitor and review RM target achievements.
• Coordinate with Credit, Lawyer, Valuer, and Operations.
• Review ABND.

Renewals

• Review pending CAM renewals.
• Meet Credit for chronic cases.
• Guide RMs on renewals.

CAM Conditions Review/OBA Review

• Review pending Other Bank CA/CAM cases.
• Meet Credit for chronic cases.
• Interact with customers and guide RMs.

Portfolio Management and Housekeeping (HK)

• Review housekeeping activities.
• Meet Credit for chronic cases.
• Guide RMs on portfolio management.

Stock Insurance / SS

Review pending stock insurance cases.

Guide RMs on stock insurance processes.

Delinquency Management

• Communicate with branches and customers via email.
• Conduct joint visits with Credit Managers.
• Follow up rigorously and seek collections support.

Complaints: CRM / MD / PNO / CRO

Ensure resolution and replies within TAT.

Education:

CA, MBA, or Graduate.

Certifications:

None explicitly mentioned.

Key Competencies

Leadership, interpersonal skills, analytical skills, multitasking, ability to work under pressure.

Major Stakeholders

Branch Banking Team, Operations, Product Team, Credit.