Business Development Representative

Company Description HDFC Bank is Indias largest private sector bank, serving over 92 million customers with a comprehensive range of financial products and services. With thousands of branches and ATMs across urban and rural locations, the bank offers convenient access and tailored solutions for individuals, MSMEs, and large corporations. Promoted by Housing Development Finance Corporation and operating since 1995, HDFC Bank focuses on product leadership, customer-centric services, and operational excellence. The merger with HDFC Ltd in 2023 strengthened its capabilities in housing finance and broadened its portfolio of home loans and related services. Through its CSR initiative, Parivartan, the bank demonstrates a strong commitment to social impact while prioritizing secure and seamless digital banking experiences.

Role Description The Business Development Representative role at HDFC Bank is a full-time, on-site position based in Dehradun. The role involves identifying and qualifying prospective customers, generating leads through outbound and inbound channels, and promoting relevant banking products and services. The representative will conduct needs-based conversations, present suitable solutions, and support branch teams in achieving sales and business growth targets. Daily responsibilities include maintaining an active sales pipeline, following up with potential and existing customers, documenting interactions in line with bank policies, and collaborating with internal stakeholders to ensure smooth onboarding. The role also requires adherence to compliance standards, accurate reporting of performance metrics, and participation in local marketing or outreach activities to strengthen HDFC Banks presence in the region.

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills to build and manage a consistent pipeline of prospects.
• Candidates should possess solid Sales and Business Development skills to convert opportunities, drive revenue, and expand customer relationships.
• Candidates should possess excellent Communication skills to engage with diverse customers, present solutions clearly, and maintain professional interactions.

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• Candidates should possess customer service and relationship-management abilities to deliver positive experiences and foster long-term loyalty.
• Relevant experience in banking, financial services, or retail sales is beneficial, along with knowledge of local markets in and around Dehradun.
• A bachelors degree in business, finance, marketing, or a related field is preferred, with proficiency in basic MS Office tools and digital banking platforms.
• Ability to work in a target-driven environment, strong ethical standards, and alignment with HDFC Banks values of integrity and customer focus are essential.