Senior Associate - Branch Operation

Role & responsibilities

About HDFC Life:

HDFC Life, one of Indias leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment.

Purpose of the Job:

To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW.

• Duties & Responsibilities:
• Customer Relationship and Services
• New Business Processing
• Policy Servicing
• Claims
• Documentation
• Business Retention Persistency/Revival
• Lead Generations

Academic Qualification:

Graduate/Post Graduate

Knowledge, Skills & Abilities:

1+ years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector.

• Required Skill:
• Customer Service
• Sales & Calling
• Good communication skills
• MS Office (Excel, PowerPoint and etc.)

• Regards,
• Asvini J
• HDFC Life-HR
• asviniganesan@hdfclife.com
• 8660393690