Chief Of Staff | CBOs Office

About The Role

The Chief of Staff to the Chief Business Officer is a high-impact role at the heart of HUFTs growth journey. As a strategic partner to the CBO, you will work across some of the companys most critical business priorities including the Edibles business, Digital Commerce, and other strategic growth initiatives. Youll partner with leaders across functions to solve complex business problems, drive cross-functional execution, and ensure key initiatives translate into measurable business outcomes. This role is ideal for individuals who combine exceptional problem-solving ability with an operators mindset and aspire to become business leaders over the next few years.

Key Responsibilities / What You Will Do

• Strategic Initiatives
• Partner with the CBO to define and execute strategic priorities across multiple business verticals.
• Evaluate growth opportunities, commercial initiatives, and new business models through structured analysis and market insights.
• Build business cases, executive presentations, and recommendations to support leadership decisions.
• Business Execution
• Drive end-to-end execution of high-priority initiatives across Category, Digital, Marketing, Supply Chain, Retail, Finance, Product, and Operations with the CBO.
• Track progress against business priorities, proactively identify execution risks, and drive timely resolution.
• Create alignment across cross-functional teams and ensure strategic initiatives move from planning to execution.
• Business Performance
• Support business planning, operating reviews, and leadership dashboards.
• Analyse business performance, identify opportunities for improvement, and recommend actionable solutions.
• Establish mechanisms to improve operational efficiency and decision-making.
• Stakeholder Management
• Build trusted relationships with business leaders across functions.
• Act as an extension of the CBOs office to improve execution velocity and organisational alignment.
• Special Projects
• Lead high-impact initiatives and new business opportunities.
• Support the incubation and scaling of emerging business priorities as required.

• 4–6 years of experience in Management Consulting, Founders Office, Chief of Staff, Business Strategy, or Business Operations.
• Experience across both management consulting and a high-growth startup or consumer business, with demonstrated ownership of cross-functional initiatives.
• Prior exposure to Consumer, D2C, Retail, FMCG, or Digital businesses is preferred.
• Bachelors degree in Engineering from a reputed institution. A premier MBA is an advantage.

The ideal candidate brings a rare combination of structured thinking, execution excellence, and emotional intelligence. You will thrive in this role if you demonstrate:

• Exceptional analytical and structured problem-solving skills.
• Strong commercial and business acumen.
• Outstanding stakeholder management and influencing ability.
• High ownership with a bias for action.
• Comfort operating in ambiguity and fast-changing environments.
• Excellent communication and executive presence.
• Resilience and composure under pressure.
• Curiosity to learn across multiple business functions.
• The ability to balance strategic thinking with hands-on execution.

Most importantly, youre excited by the opportunity to build, scale, and solve, not just advise.

About Us

At Heads Up For Tails, we dont just cater to pets; we celebrate them as family. We have over 120+ stores across 20 cities, hosting 5000+ India-first, category-defining products, all thoughtfully designed to bring joy, comfort, and well-being to our furry companions. Founded with a deep passion for improving the lives of pets and their families, HUFT has grown to become Indias most loved pet care brand.

Our Mission

To create and curate innovative products and services that bring joy to pets and their family, one home at a time.

Our Culture

We are driven by a core set of values: kindness, innovation, collaboration, and inclusivity. Whether its designing our products, interacting with customers, or building our team, everything we do is guided by these principles.

Our Achievements

• Recognised as the market leader in Indias rapidly growing pet care industry.
• Trusted by thousands of pet parents for our high-quality, thoughtfully designed products.
• Leading the way in creating pet care solutions tailored specifically to the needs of Indian pet families.

• Be part of a fast-growing company in one of Indias most exciting markets, pet care!
• Thrive in a collaborative and dynamic environment where creativity and ownership is celebrated.
• Grow with a purpose-driven organisation that champions the well-being of our furry family members.
• Work with a team of passionate individuals who share your love for pets.

As part of our pack, youll enjoy:

• A collaborative, supportive, and pet-friendly work environment.
• Opportunities to innovate and solve meaningful and complex challenges in the pet care space.
• The chance to make a real difference in the lives of pets and their families.
• Medical Insurance / Perks.

Skills: senior stakeholder management,analytic problem solving,management consulting