Retail Sales Associate

We are looking for a passionate and driven Senior Associate – Retail Sales to join our growing team at Heads Up For Tails. In this role, you will be responsible for all activities at the store in the absence of the assistant manager or store manager.

As a Senior Associate – Retail Sales, you will play a key role in the company brand representation, upholding the highest standards in carrying out daily functions. The Senior Associate – Retail Sales role involves providing exceptional customer care and achieving sales goals to ensure the stores objectives on sales and profits are met, contributing directly to our mission of enhancing the lives of pets and their families.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store
• Ascertain customers needs and wants
• Keep up to date with product information

• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Excellent Communication Skills
• Customer service focused
• Animal Lover Preferred

• You have strong communication and collaboration skills.
• You are passionate about pets and love innovating.

Skills: customer service,store,retail,sales