Job Description
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Job Description
MAIN RESPONSIBILITIES
Sales and Service:
Customer Relationship Management:
Administrative and Visual Merchandising:
To oversee, under the Store Manager/ Floor Managers supervision, that:
Operations:
REQUIREMENTS
Sales and Service:
- To welcome the client warmly with a smile, making eye contact, and acknowledge him/her as soon as he/she has entered the store.
- To engage with the client with sincerity.
- To make the client feel comfortable by creating a bond through conversation.
- To present the relevant product features and benefits, based on the client needs identified during the conversation. Always take the time to share the stories behind each product.
Customer Relationship Management:
- Call on current & potential clients to establish & maintain client relationship and to inform about new products & services.
- Invite the customer to share his/her details to continue to establish & maintain client relationship and to inform about new products & services.
Administrative and Visual Merchandising:
To oversee, under the Store Manager/ Floor Managers supervision, that:
- The store is always merchandised correctly, and that the products are returned to their place after having been shown to a customer.
- The departments are always well stocked.
- The products are well stored or folded in order to prevent any damage.
Operations:
- To partake in management tasks associated with sales.
- Adhere to the administrative procedures concerning exchanges, returns and repairs.
- Be accountable and responsible for ad hoc mission entrusted by the store management.
- To share clients feedback on products.
- To propose ideas for improving the daily running of the store and the service deliver.
REQUIREMENTS
- Proven track record in a sales position in luxury retail.
- Empathy & sincerity when serving customers.
- Professionalism in services provided to the customer.
- Individual contribution to the turnover in the sector.
- Positive attitude within the sales team.
- Familiarity with the products.
- Punctuality, flexibility, reactivity.
Skills
SalesClient RelationshipIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Hermès is a luxury goods company founded in Paris in 1837. It's known for its high-quality leather goods, perfumes, and ready-to-wear clothing.
Important dates & deadlines?
Application Deadline
12 Jul 25, 04:17 PM IST
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