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Job Description
Hexaware is hiring for Email Process (ORM)
Need Immediate Joiners (DOJ 5th March '26)
Process: Online Reputation Management
Openings for Customer Service (International Email Process)
Skills - Excellent English communication
Education - 12th Pass/Graduate
Experience - Minimum 6 months of ORM
Role Responsibilities
- Provide support to clients for social media and email
- Handle customer queries and complaints on social media platforms and email
- Maintain a high level of professionalism and customer service
- Proficiency in using social media platforms
Days of Working - 5 Days
Week off - 2 Days Rotational
Shifts Window - 24/7 rotational shift (any 9 Hours)
Mode - Work from Office
Salary upto 33k Inhand (As per last ctc)
Round of Interviews
- HR
- Operation Round
- Email Assessment
- Chat Versant
*Documents:*
All the previous company documents are mandatory
*Hexaware location Boundaries*
1. Ambernath - Ghatkopar (Central Line)
2. Thane - Panvel (Trans Harbour)
3. Vashi - Chembur (Harbour Line)
If interested, please revert back
Juili Dhule - 8657971384
JuiliD@hexaware.com
Skills
Online Reputation ManagementBPOEmail SupportCustomer SupportORMSocial Media ManagementComplaint HandlingEmail ProcessCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Hexaware Technologies, founded in 1990, is headquartered in Mumbai, Maharashtra, India and operates in IT Services and IT Consulting. It operates as public company under public ownership, with a global workforce of approximately 20000+.
Important dates & deadlines?
Application Deadline
25 Apr 26, 05:09 PM IST
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