Openings For Quality Analyst - Desktop Support _ Chennai

• Experience in call/chat audits for Desktop Support team is mandate.
• Should have at least 1 year of experience designated as quality analyst on papers.
• Certification in Lean Six Sigma would be an added advantage.
• Should have hands on experience with 7QC tools and should be part of call audits, feedback and coaching.
• Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement.

• Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance.

Shifts timings

• Should be ready to work in flexible shifts, Rotating Day and Night

Week Off

• Looking to get Placed? Try our Placement Guarantee Plan

  Get Hired
  5 Days working, 2 days rotational off

Interested candidates reach out to: Email:

Pavithras19@hexaware.com , Contact: 9626261016

Regards,

TAG