Sales Order Management Specialist

The opportunity:

Execution of customer purchase orders and ensure that all order related activities are performed in accordance with Hitachi-Powergrids policy, contractual agreements, quality standards, health, safety and environment requirements, financial targets as well as schedule commitments.

Order Management for SA

• Review/acknowledge the order file from Sales team.
• Coordinate with SCM in Saudi to issue the internal PO to the respective PGHV factory.
• Coordinate with factory for order acknowledgement and resolve technical & commercial quries.
• Follow up with the customer on 2617 responsibilities such as: advance invoice, Proforma invoice for the LC, tax invoice or any commercial documents …etc.).
• Cash collection.
• Coordinate between customer and factory project manager and make sure the delivery is as planned and agreed.

• Coordinate with local SCM and logistics teams regarding shipment (in case of DDP delivery) and ensure the materials are delivered with signed delivery note.
• Project closeout and archiving

Principles:

• . Adhere to the Order management processes in the organization.
• . Ensure implementation and compliance of OHS group guidelines.
• . Ensure Hitachi Energy integrity guidelines are followed in the team.
• . Ensure IS security policy followed in the team.
• . Acts as role model for the team.

Challenges

• . Close collaboration and regular connect with all the relevant stakeholders and functions.
• . Managing expectation of customers and internal stakeholders across diverse geographies & cultures
• . Communication with various disciplines. Making sure, everyone has understood and is truly commited to their contributing task.
• . Anticipate what potentially can go wrong or delay and proactively rise the concerns

Your Background:

• . Excellent skills in Speaking, Reading and writing English language
• . Graduate in Electrical Engineering with minimum 4 - 10 years relevant experience in Order Management.
• . Preference will be given to those who have expereience in handling High Voltage Substation components.
• . Should be familiar in working with SAP.
• . Should possess strong leadership skills & negotiation skills to convince customers & stakeholders
• . Ability to work under pressure to manage customer expectations.