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Job Description
- Role Overview:
You will be responsible for delivering tailored post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. Your main goal will be to maintain high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision.
Key Responsibilities:
- Deliver tailored post-sales software services to local accounts
- Respond to a range of queries from customers
- Utilize proactive monitoring for issue prevention
- Maintain high customer satisfaction by addressing requirements and resolving issues promptly
- Troubleshoot IT infrastructure problems
- Adhere to standards and support operational plans
- Perform assigned tasks under supervision
Qualifications Required:
- Strong knowledge of IT infrastructure
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- Ability to deliver high-quality customer service
- Adherence to standards and operational plans
- Effective communication skills
- Ability to work under supervision and perform assigned tasks diligently
(Note: The additional details of the company are not provided in the job description.),
Skills
TroubleshootingOperational PlansIssue PreventionCustomer SatisfactionIT InfrastructureIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
HP, or Hewlett-Packard, is a renowned global technology company specializing in personal computing, printing, and related services and solutions. With a history dating back to 1939, HP has been a pioneer in the technology industry, driving innovation and advancing the way people work and live. HP's diverse portfolio includes products such as laptops, desktops, printers, and software solutions, serving consumers, businesses, and government organizations worldwide. HP Careers provide exciting opportunities for talented individuals to join a dynamic team dedicated to pushing the boundaries of technology and delivering exceptional experiences to customers. With a culture of innovation, diversity, and collaboration, HP empowers employees to unleash their creativity and make a meaningful impact on the world.
Important dates & deadlines?
Application Deadline
30 Oct 25, 02:10 PM IST
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Desktop Engineer - L2
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