Key Account Manager- Ecom

Description -

Job Summary

• This role is responsible for managing Ecommerce account plans (Amazon, Flipkart, Marketplaces and Quick Commerce) to drive sales growth within legal guidelines and leading contract negotiations to ensure partner satisfaction. The role engages in both transactional and relationship selling, collaborating with teams, mentoring colleagues, and strategically recruiting partners. The role achieves sales targets, drives improvement initiatives, and fosters successful partnerships.

Responsibilities

• Acts as the expert to the partner for complex information regarding the organization’s products, services, promotions, and configurations.
• Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements.
• Leads and oversees complex contract negotiations, ensuring terms and conditions meet both partner expectations and organizational objectives.
• Partners and transforms potential leads into joint sales activities; creates, fills in, and manages the funnel for deals with partners while achieving and/or exceeding quotas.
• Recruits new partners while providing risk assessment and business rationale for the organization’s investments.
• Promotes and incorporates the organization’s offerings to become a key part of the partner’s business and solutions.
• Engages in transactional and relationship selling while working with and influencing a team of sales professionals.
• Mentors junior team members, sharing expertise, providing guidance, and contributing to their professional development.
• Monitors partner performance against targets, analyzing data, and providing insights to drive improvements and optimize outcomes.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Full time MBA is mandatory
• Typically has 10+ years of work experience, preferably in consumer selling, Ecommerce & marketplaces, or a related field.

Preferred Certifications

NA

Knowledge & Skills

• Account Management
• Business Development
• Business Planning
• Business To Business
• Channel Sales
• Customer Relationship Management
• Market Share
• Marketing
• Merchandising
• Product Knowledge
• Sales Management
• Sales Process
• Sales Strategy
• Sales Territory Management
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"