Operational Process Analyst 2

Description -

Job Summary

• Ensure devices installed & leasing contract terms aligned
• Prepare lease exhibit & initiation package
• Execute Lease Initiation w/ Finance Partner
• Input to Lease Accelerator (Lease Accounting Tool)
• Prepare funding line of sight report to stakeholders ( SDMS, AOMS, CSMS, C&C , FP, GLE Mgment ) for consolidation at country/ market & BU level  weekly .
• Monthly KPI RCA & CAPA on missed targets

Outcomes/Value delivered by this role for HP

• Enhanced Operational Efficiency: By streamlining leasing processes, the Specialist ensures operations are smooth, cost-effective, and timely. This efficiency directly impacts the bottom line by reducing operational costs and improving turnaround times.
• Regulatory Compliance: Ensuring adherence to regional leasing laws and standards mitigates legal and financial risks. This compliance is crucial for maintaining the organization's reputation and avoiding potential legal disputes or penalties.
• Financial Performance and Revenue Growth: Through effective management of leasing operations and budget, the specialist contributes to the financial health of the organization. This includes optimizing revenue streams from leases and identifying cost-saving measures.
• Customer Satisfaction and Relationships: By enhancing the leasing experience for clients and maintaining strong relationships with stakeholders, the specialist boosts customer satisfaction and loyalty. This is vital for repeat business and a strong market reputation.
• Innovation and Technological Advancement: Implementing new technologies and innovative practices in leasing operations can lead to improved services and operational capabilities. This keeps the organization ahead in a technologically evolving market.
• Data-Driven Decision Making: The role often involves analyzing leasing performance metrics, providing insights that guide regional strategy and decision-making. This data-driven approach leads to more informed and effective strategies.

Skills/ Competencies

• Some experienced in leasing/financing;
• Eye for details;
• Collaborative and team player;
• Good communicator
• Customer oriented mindset
• Results oriented
• Good time management
• Able to work unsupervised
• Education/qualification requirement:  Graduate of Business Administration (fresh graduates acceptable)
• Good written and verbal English communication skills
• Excellent Excel Skills
• Excellent Problem Solving Skills
• Some knowledge of Managed Services business
• Some knowledge of Customer Operations process
• Some knowledge of leasing
• Ability to coordinate other functional areas to resolve problems.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"