International Customer Service Professional

Hiring Fresher & Experience candidates for one of our leading contact centre..

Roles and Responsibilities

• Provide customer support through chat, email, or voice channels for various clients.
• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
• Work on multiple processes such as back-office operations, backend processing, CSR activities, and more.
• Collaborate with team members to achieve process goals and objectives.
• Maintain accurate records of interactions with customers using CRM software.

Desired Candidate Profile

• Candidates must have excellent communication in English.
• Candidates should be comfortable with night shifts
• Candidates should be comfortable with work from office.
• Candidates should have all marksheets and certificates.
• Candidates should have all government ID proofs ( Aadhar Card and PAN Card)
• Candidates have to come to office for walk in interview.
• Candidates should be located within 25-30 kms of boundary from office location.
• Candidates should be immediate joiners.

Perks and Benefits.

• Permanent and full time opportunity
• Cab facility
• Incentives and allowances
• 5 Working Days with 2 weekoff..