Non Voice Chat & Blended Process Professional

We are looking for a highly skilled and experienced professional to join our team in Kolkata. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.

• Handle non-voice chat and blended process with high accuracy and efficiency.
• Provide exceptional customer service through various channels.
• Collaborate with team members to achieve common goals.
• Develop and implement process improvements to increase productivity.
• Maintain confidentiality and handle sensitive information with discretion.
• Participate in training programs to enhance skills and knowledge.

• Minimum 1 year of experience in a related field, preferably in BPO or BPM industry.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment and adapt to changes.
• Strong problem-solving and analytical skills.
• Familiarity with computer applications and software.
• Ability to learn quickly and take on new challenges.