Director - Operations - Mining/Heavy Engineering

Key Responsibilities:

1. Strategic Operations Leadership:

• Develop and implement operational strategies aligned with the organization's global business objectives.
• Lead end-to-end operations across manufacturing, supply chain, procurement, quality, logistics, and customer service.
• Drive operational scalability to support growth across domestic and international markets.
• Establish robust operational governance, policies, systems, and performance standards.

2. Manufacturing & Operational Excellence:

• Drive world-class manufacturing practices with a focus on productivity, quality, cost optimization, and delivery performance.
• Implement Lean Manufacturing, Six Sigma, Kaizen, TPM, and other continuous improvement methodologies.
• Optimize plant capacity, resource utilization, production planning, and operational workflows.
• Ensure consistent delivery of high-quality consumables and solutions meeting global industry standards.

3. Supply Chain & Procurement:

• Strengthen global supply chain capabilities to ensure timely availability of raw materials and critical components.
• Drive strategic sourcing, vendor development, inventory optimization, and logistics efficiency.
• Mitigate supply chain risks and improve operational resilience across geographies.
• Develop strong partnerships with key suppliers and stakeholders.

4. Quality, Safety & Compliance:

• Ensure the highest standards of product quality, reliability, and customer satisfaction.
• Drive a strong culture of Health, Safety, Environment and Sustainability (HSE/ESG).
• Ensure compliance with applicable international quality, safety, environmental, and regulatory standards.
• Establish robust systems for quality assurance and continuous improvement.

5. Financial & Business Performance:

• Manage operational budgets, capital expenditure, and cost optimization initiatives.
• Drive improvements in operational profitability, productivity, and working capital.
• Monitor key operational and financial KPIs and take corrective actions where required.
• Support strategic initiatives to improve EBITDA and overall business performance.

6. Technology & Digital Transformation:

• Drive the adoption of Industry 4.0, automation, digital manufacturing, and data-driven decision-making.
• Promote the use of ERP, analytics, predictive maintenance, and other digital technologies.
• Identify opportunities for innovation and operational transformation.

7. Customer & Stakeholder Management:

• Work closely with Sales, Engineering, R&D, and Service teams to ensure superior customer experience.
• Support key customers across mining, mineral processing, and material handling sectors.
• Ensure operational capabilities are aligned with customer requirements and global market expectations.
• Build strong relationships with internal and external stakeholders.

8. Leadership & People Development:

• Lead, mentor, and develop high-performing operational leadership teams.
• Build a culture of accountability, innovation, collaboration, and continuous improvement.
• Develop succession plans and strengthen leadership capabilities across operations.
• Promote employee engagement and a strong performance-oriented culture.

Key Performance Indicators (KPIs):

• Operational Efficiency and Productivity
• Manufacturing Cost Reduction
• On-Time Delivery (OTD)
• Overall Equipment Effectiveness (OEE)
• Quality and Customer Complaint Reduction
• Inventory and Working Capital Optimization
• EBITDA and Operational Profitability
• Safety Performance and Zero Harm Initiatives
• Supply Chain Efficiency
• Customer Satisfaction
• Continuous Improvement Savings

Qualifications:

• Bachelor's Degree in Engineering (Mechanical, Metallurgical, Mining, Industrial, or related discipline).
• Master's Degree in Engineering, Operations Management, or an MBA will be an added advantage.
• Certifications in Lean, Six Sigma, Supply Chain, or Operational Excellence will be preferred.

Experience & Competencies:

• 20+ years of progressive experience in operations, manufacturing, supply chain, or industrial leadership roles.
• Significant leadership experience in Mining, Mineral Processing, Material Handling, Heavy Engineering, Industrial Manufacturing, or related sectors.
• Proven experience in managing large-scale, multi-location and preferably global operations.
• Strong understanding of industrial consumables, wear solutions, mineral processing equipment, or engineered products will be highly desirable.
• Demonstrated success in driving operational transformation, cost optimization, and business growth.
• Strong financial and commercial acumen.
• Excellent leadership, stakeholder management, and decision-making capabilities.

Key Competencies:

• Strategic Leadership
• Operational Excellence
• Global Business Acumen
• Manufacturing & Supply Chain Management
• P&L and Financial Management
• Change Management
• Digital Transformation
• Quality & Continuous Improvement
• Customer Focus
• People Leadership and Talent Development
• Strong Analytical and Problem-Solving Skills