Jr. Site Reliability Engineer

About IAMOPS

IAMOPS is a premier, full-suite DevOps, DevSecOps, and Cloud FinOps company that supports high-growth tech companies globally. We specialize in building scalable infrastructure, streamlining CI/CD pipelines, and driving cloud cost efficiency.

Location

Surat, Gujarat – Local Candidates Only

Please apply only if you are currently based in Surat and are willing to work in rotational 24×7 shifts.

Key Responsibilities:

• Perform monitoring, troubleshooting, and incident response for
• production systems.
• Work in 24×7 shifts to ensure system uptime, reliability, and SLA
• adherence.
• Escalate issues to DevOps, QA, FinOps, and Security teams as
• needed.
• Execute predefined runbooks and document resolutions.
• Maintain clear communication during incidents and handovers.

Requirements:

• 0-1 years of experience in IT operations, NOC, or support roles.
• Basic understanding of cloud infrastructure (AWS preferred).
• Strong troubleshooting and communication skills.
• Willingness to work in rotational shifts - Must
• Team player with a proactive attitude.
• Preferred Qualifications:
• Familiarity with monitoring tools (New Relic, Grafana, CloudWatch).
• Exposure to incident management processes and ITIL basics.