Senior Site Reliability Engineer

Department Icon IT / Software Development & Related
Posted: 1 year ago
5-9 years
Noida, Uttar Pradesh
IT / Software Development & Related
Work from Office
Full Time

Posted: 1 year ago
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Job Description

    You may not know our name, but you have surely used our innovations and solutions. We serve our clients in 180 countries thanks to our 15,000 employees worldwide.

    This role is responsible for maintaining the service-level agreement critical production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.

    Key Missions:

    Hardens platforms or products before and after they go live by reviewing their design, security, and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators.

    • Maintains platforms or products after go-live by measuring and monitoring their availability, performance, and overall system health.
    • Recovers platforms or products during production incidents to meet targeted service-level agreements.
    • Performs detailed root cause analysis and conducts post-mortem analysis.
    • Seeks proactively for improvements of non-functional requirements and cooperates with development and product teams to improve operational aspects of platforms or products.
    • Participates in the Change Advisory Board and validates readiness, security, and maturity of new releases through development, execution, and verification of automated smoke tests.
    • Supports stakeholders by providing technical expertise when necessary.
    • Develops monitoring including new dashboard and alert implementation and continuous improvement.
    • Supports proactively product design review and collaborates with development teams during the product development phase.
    • Communicates with internal stakeholders during planned interventions or changes and outages.

    By choosing to work at IDEMIA, you can join the journey of a unique tech company. You can seize all the opportunities of our fast-paced environment. You can add your distinctive qualities to our global community. You can contribute to a safer world.

    We deliver cutting edge, future-proof innovation that reaches the highest technological standards. We're well-established, and yet still agile. We aren't too big, and we aren't too small. And we're transforming, fast, to stay a leader in a world that's changing fast, too.

    At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

    Our teams are close and collaborative; maintaining a dialogue and developing human connections matter to us. We are truly international and we know that diversity is a key driver of innovation and performance. We welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

    Each of our locations has its own advantages to offer a collaborative and friendly work environment.

    IDEMIA. Expect the unexpected. Join the journey of a unique tech company.,

Skills

MonitoringServiceLevel Agreement ManagementStakeholder CommunicationDashboard ImplementationProduct Design ReviewRoot Cause AnalysisChange Advisory BoardAutomated OperationsPlatform HardeningTechnical Expertise

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About Company

IDEMIA is a global leader in Augmented Identity, providing a trusted environment to enable citizens and consumers alike to perform their daily critical activities (such as paying, connecting, traveling, etc.) in the physical as well as digital space. Secure and privacy-preserving solutions based on biometrics and embedded security are at the core of our activities.

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