Sales Officer-Gold Loan

Role/Job Title: Sales Officer - Gold Loan

Business: Gold loan

Function/ Department: Retail Assets

Place of work: Urban and MBL Branches

Roles & Responsibilities:

• 'a) Ensuring Monthly Sales targets are meet with acquisition in NTB and ETB customers.
• b) Existing liability customer's are pitched for gold loans.
• c) Ensure month on month growth in EOP Assets for Gold loan business/per branch
• d) Fee Income should be Minimum 1% of total disbursals
• e) Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases.
• e) Co-ordination with valuers to be done time to time basis
• f) Ensure most of the customers are aligned to pay valuation charges as per product norms
• g) Ensuring healthy collections with Nil FEMI/FPD and minimizing fresh flow in Bucket X.
• h) PSL Tagging and should be aware about PSL norms
• i) Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening
• j0 Conduct Marketing activities in the local market for generating NTB gold loan customer's.

Secondary Responsibilities:

• 'a) Proficient in MS - Word /Excel and power point
• b)Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation.
• c) Willingness to work extensively in the field and travel across the region on short notice.
• d) Carrying out ad-hoc activities as per the requirement of the department.

Managerial & Leadership Responsibilities:

'•Sales Management

People Management

• Strong Team player

Key Success Metrics:

Sales Volume and completion of targets, Portfolio Quality, Thorough check on Gold fraud.