Position: Manager- Hostel Operations

Type: Full Time

Location: Dehradun

Posted: 1 week ago

Qualification: Graduation/ Post Graduation

Experience: Over 20 years of experience in Hostel/ Campus/ Student affairs

To manage the day-to-day administrative, operational, and welfare functions of the student in the University Hostels, ensuring a safe, disciplined, clean, and conducive living environment for resident students.

A – Administrative & Operational Management

• Oversee daily hostel operations including room allocation, student residency records, registers, and databases.
• Coordinate with the Hostel staff on policy implementation and disciplinary matters.
• Prepare periodic reports (occupancy, maintenance, incidents, etc) for university administration.

• Ensure upkeep of infrastructure across all the Hostels — rooms, washrooms, common areas, mess/dining halls, recreation areas
• Supervise housekeeping, sanitation, pest control, and repair/maintenance staff, contractors/vendors for maintenance, renovation, and procurement of hostel supplies.
• Monitor utility usage; ensure timely resolution of complaint.

• Supervise hostel staff
• Administer duty rosters and monitor staff attendance and performance.
• Conduct periodic staff meetings and trainings.

• Address student grievances related to accommodation, mess, maintenance, roommate issues etc.
• Enforce hostel rules, curfew timings, and disciplinary code in coordination with the other staff in the Hostels
• Handle emergencies (medical, security, fire, etc.) and coordinate with campus security/medical services
• Support orientation programs for new residents

E- Safety & Security

• Ensure functioning of CCTV, fire safety equipment, and emergency exits
• Conduct regular safety audits and coordinate mock drills
• Administer visitor logs and enforce entry/exit protocols
• Coordinate with Campus Safety & Security Department for security-related matters

• Supervise mess contractor/catering staff for food quality, hygiene, and timely service
• Address food-related complaints and monitor menu planning
• Ensure compliance with food safety standards

• Ensure compliance with university hostel policies, government regulations (fire safety, building codes), and UGC/AICTE norms (if applicable)
• Maintain records for audits and inspections
• Prepare Standard Operating Procedures (SOPs) for hostel operations