Chief Of Staff

About the role

Incresco runs three business lines — a technology consulting practice and two product businesses. We are hiring a Chief of Staff to the CEO to own how the company runs across all three.

You report to the CEO. Department heads report to the CEO on their function, and to you on their numbers. Project management reports into this role.

This is not a support seat. You carry the CEOs authority, and you are answerable for whether the companys goals land.

What you will own

• The goals land. Every department carries a goal and a date. You make sure both are stated plainly, understood the same way by everyone, and met.
• Everything is system-driven. Every metric comes from a system — not a spreadsheet, and not someones recollection. If a number cannot be pulled from a system, it is not a metric.
• The operating cadence. Every function reports weekly. You set the rhythm, and what reaches the CEO is exceptions, not status.
• Accountability across teams you do not manage. Telling a department head that a date is not going to hold is the job, not the hard part of it.
• The organisations shape. Where a seat is missing, or a role is defined so badly nobody could succeed in it.
• Representing the company. With clients, partners, vendors and candidates — in writing and in person, carrying the CEOs reputation with you.

What is expected

• Nothing reaches the CEO as information alone. What happened, what it means, what you are doing about it, and what you need.
• Bring a recommendation, not options.
• Every commitment carries a date. If a date is going to move, it is flagged before the date, not after.
• We say plainly what we have and what we do not have — internally, to clients, and to candidates.
• Routine work gets automated. AI tools and agents are the default answer to repetitive work, not the last resort.

This is not a coordination or executive-assistant role. No calendars, no inboxes, no diaries.

On hours. This is not a nine-to-five, Monday-to-Friday role. There are weeks where the work runs into an evening or a Saturday.

Requirements

• 4-8 years running operations, a function, or a business unit with its own outcomes

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  Direct ownership of a number you were personally answerable for — one you had to explain when it moved the wrong way
• Proven ability to hold people to commitments across teams you do not manage
• Excellent written English — much of this role is written, to senior stakeholders and to clients overseas
• Strong commercial judgement, and the confidence to defend a recommendation
• Fluent with AI tools and agents in daily work
• MBA or equivalent commercial training
• Able to work on-site in Bangalore

Preferred

• Built management reporting where none existed before
• Run a recurring operating review attended by function heads
• Worked directly with a founder or CEO
• B2B or enterprise experience — few large clients, long sales and delivery cycles
• Started something from zero — a function, a team, or a business line
• You do not need a technology background for this role.