Walk-in Drive For Policy & Procedure Writer On 27-feb-26 At Bangalore

Walk-in drive for Policy & Procedure Writer

Please walk-in for interview on 27-feb-26 at Bangalore location.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below

link to apply and register your application.

Please mention Candidate ID on top of the Resume

Registration link for the job

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-239243

Interview details:

Interview Date: 27-feb-26

Interview Time: 10 AM till 1 PM

Interview Venue:

Infosys Limited, No. 40/P-41/P, Building: 68, Gate: 2 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks

NOTE: There will be a domain assessment conducted, please carry simple calculators for the same.

• Education: Commerce graduates (BCom/BBA/BBM/MBA/MCom)
• Experience: 6 to 10 years
• Domain: HRO-Compliance
• Skills: Senior Process Lead
• NP- Immediate joiners or 30 days
• Shifts - Night Shifts
• Work location: Mangalore

Position: Policy & Procedure Writer

Are you a strong writer and skilled editor? Do you use critical thinking skills to identify and remediate process gaps and apply logic to create step-by-step instructions? Are you resourceful, curious, and able to juggle competing priorities? Do you like working with people in a friendly, collaborative, team environment? If this describes you, we want to talk with you!

As part of the technical writing team, you will be responsible for writing, editing, and maintaining policies and procedures for areas in and outside of Operations, e.g., Collections, Customer Service, and Fraud Operations. You will work with business partners to write new documentation, perform periodic content reviews of existing documentation to ensure relevancy and accuracy, and secure appropriate approvals prior to publishing to internal repository for distribution to appropriate audiences.

In addition to writing and maintaining all policies and procedures, this team is responsible for various parts of customer-facing communications, i.e., preparing materials for the weekly committee meetings and managing the inventory and repository for all customer-facing communications.

Responsibilities:

• Meet with business unit leaders and subject matter experts to write new policies and/or procedures and review existing policies and procedures to ensure content is accurate and complies with federal and state laws and industry standards. May also review Legal and Compliance policies and procedures.
• Leverage internal resources, e.g., process maps, learning and development content, and internal audits, to continually improve documents, eliminate issues, and minimize risk.
• Conduct research using online and external sources.

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• Maintain consistent template formatting, version control, and terminology across documentation.
• Assist in updating and maintaining the inventory and repository.
• Perform other duties as assigned.

Required Qualifications and Skills:

• Bachelor’s degree in communications, English, Journalism, or related field, e.g., legal.
• Technical writing experience, learning and development experience, or appropriate combination of education and experience.
• Exceptional writing, editing, and proofreading skills; strong attention to detail and ability to review others’ work and accept constructive feedback on one’s own work.
• Ability to project manage assignments to completion in a remote environment
• Ability to produce content that is clear, concise, accurate, consistent, and easily understood by the target audience.
• Ability to work independently and as part of a small team.
• Strong organization and time management skills, including the confidence and ability to prioritize work and lead meetings.
• Deep familiarity with Microsoft Outlook, Excel, and PowerPoint.
• Expert-level experience working with Word, including managing large documents and working with established styles, templates, and internal style guide.

Preferred Skills:

• Knowledge of – or a willingness to learn about – the financial services industry.

Regards,

Infosys BPM