Job Description
Responsibilities :
Provide L1/L2 support for Mainframe systems (z/OS, TSO/ISPF) and/or middleware platforms. Monitor system performance and handle alerts, incidents, and service requests. Perform basic job monitoring, scheduling, and batch support (JCL). Support middleware tools like WebSphere, JBoss, or MQ (basic admin tasks). Assist in user access management and security compliance. Support restart activities, log checks, and issue troubleshooting. Follow ITIL processes (incident, change, request management). Maintain documentation and operational runbooks.Technical and Professional Requirements:
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Basic knowledge of Mainframe concepts (JCL, z/OS, datasets) Basic exposure to Middleware (WebSphere / JBoss / MQ) Understanding of batch processing and job monitoring Familiarity with ticketing tools (ServiceNow/Remedy) Basic troubleshooting and log analysis skillsLooking to get Placed? Try our Placement Guarantee Plan
Skills
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About Company
Infosys Limited is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services. The company was founded in Pune and is headquartered in Bangalore.
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many nexts of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
Important dates & deadlines?
Application Deadline
11 Nov 26, 05:46 PM IST
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Middleware/Mainframe/MQ Admin
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