Principal Product Manager

Job Summary:

Senior Product Manager is responsible for managing key partner and platform integration products within the business unit product portfolio. This role is responsible for managing inputs from external and internal stakeholders, product planning, managing platform dependencies, leading cross functional teams for release and go-to-market plans and activities, enhancing and differentiating products within our core markets to best position the products within our markets and the competitive landscape. Interfaces with engineering, operations and sales to develop new products and enhance existing products.

Essential Functions:

• Define and drive the product strategy and roadmap for AI/ML-powered features, partnering with AI/ML Engineering & Data Science and to translate business problems into AI/ML use cases (e.g., predictive models, NLP, GenAI/LLM-based capabilities).
• Own the AI product lifecycle — problem framing, model evaluation criteria, data requirements, responsible AI/bias review, and go-to-market — in collaboration with Data Science, Engineering, and Legal/Compliance.
• Define success metrics and KPIs for AI/ML features (accuracy, precision/recall, latency, adoption, business ROI) and monitor post-launch model performance in partnership with Data Science.
• Champion responsible AI practices — data privacy, explainability, bias mitigation, and regulatory compliance (e.g., HIPAA) — in product design.

Qualifications:

• 8-12 years of experience in managing AI/ML or data-driven products, with working knowledge of the AI/ML lifecycle (data collection, model training, validation, deployment, monitoring etc).
• Familiarity with GenAI/LLM technologies and their application to enterprise/healthcare products preferred.
• Ability to collaborate effectively with Data Science/ML Engineering teams and translate technical AI concepts for business and executive audiences.