Account Director- Client Servicing

About us:

At Insomniacs, $3 Billion worth of Real estate sales, isnt the only thing that gets us excited and proud. But, the fact that some of the best minds of real estate are working 24X7 towards providing integrated Marketing & Sales solutions with Digital and Technology at its core, reducing CAC for customers is what keeps us moving.

Embarking on this mission, Insomniacs is poised to become Indias foremost real estate advisory and consulting beacon. We are committed to pioneering avant-garde solutions in marketing and sales, continually redefining excellence in customer satisfaction.

• Our Esteemed Clients:
• Hiranandani , Adani, Sothebys International Realty, Emaar, Paradigm, DLF and many more.
• Founded: 2015
• Team: 200+ members
• Address: Insomniacs Digital Pvt. Ltd., 203, 2nd Floor, Ackruti Star, MIDC Central Road, MIDC, Andheri East, Mumbai - 400093, Maharashtra.
• Website https://insomniacs.in/
• Linked In : https://www.linkedin.com/company/beinsomniacs/about/
• Instagram: https://www.instagram.com/beinsomniacs

Job description:

• Cultivating solid relationships with clients and establish clear client retention goals.
• Manage their digital presence and aim at achieving the set targets with the team.
• Ensuring Client Satisfaction is achieved with the team.
• Encourage revenue growth by inspiring clients for upselling which leads to new business opportunities.
• Being updated with the day to day task along with the team and achieving them.
• Suggest creative strategies on the basis of your knowledge and research on current marketing trends and competitive analysis.
• Generating and maintaining team ROI reports
• Ensuring the timely provision of the bills to the clients and taking up the responsibility of timely payment from them.
• Lead idea-generating processes and initiate innovations in the campaigns.
• Staying updated with trends and the industry, conducting research on current marketing trends and competitive analysis implemented across teams
• Creating a positive onboarding experience for new clients.
• Research and prepare client presentations, reports and take charge over client meetings.
• Preparing and executing team training.