Manager - Warehouse

Ways of working: Mandate 3: Office / Field: Employees are expected to work from the office on all days out of their respective base locations

About Swiggy

Swiggy is Indias leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming Indias leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Roles and Responsibilities: -

• Manage large, big box technologically enhanced high end warehouse operations.
• Driving SOP and KPI for warehousing operations and benchmark them.
• Work closely with all the functions to achieve overall business goals
• Warehouse efficiencies and SLA management.
• Distribution (Mid-mile Logistics)
• Planning & managing reverse logistics
• Plan and identify root causes of inventory deviation through cause-and-effect analysis.
• Drive productivity and improve cost efficiency
• FEFO & FIFO Management
• Coordination with the Dark Store operations team for smooth material movement.
• Warehouse Stock audit, Reduce shrink
• Engaging with various teams to streamline the processes and operations.
• Creating annual calendar for peak seasons and planning operations accordingly to requirement

• 3 to 4 years of experience in establishing and managing multiple and large, big box technologically enhanced high-end warehouse & logistic operations.
• Having F&V experience will be an added advantage.
• Effective Analytical, Communications & Excel skills are a must.
• Ability to work as a team player in a target driven work environment
• Ability to work with 3PL partners
• Should have experience towards managing a large team, City heads/WH heads will be reporting into the candidate
• Ability think Consumer first and go deep into consumer needs and create innovative solutions for their needs
• Overall, should have managed warehousing planning, Distribution & logistic operations of leading organizations
• Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives.
• Drive process improvements and the ability to keep pace with our explosive growth while motivating others in an effort to reduce shrink.
• Ability to develop systems, processes, and infrastructure related to warehouse & logistic.
• Implemented lean process and innovative technology solutions to improve automation and productivity.
• Ability to analyzing various business scenarios and recommending prompt actions for exponentially expanding business