Product Manager

• Product Knowledge: Acquire in-depth knowledge of the organization's existing products or services, if any, and their impact on the target audience. Define and evolve the product vision aligned with organizational and impact goals.

• Quality & Outcomes: Ensure product quality, usability, and adherence to project objectives. Track key metrics related to adoption, performance, and issue resolution. Drive continuous improvements based on feedback and data

• Market Research: Conduct market research to identify trends, competition, and opportunities within the non-profit sector. Analyze data to inform product decisions.

• User Research: Engage with end-users, beneficiaries, and stakeholders to gather feedback and understand their needs, pain points, and expectations.

• Requirements Gathering: Collaborate with stakeholders to document product requirements, prioritize features, and define user stories and use cases.

• Product Development Support: Work closely with cross-functional teams, including designers and developers, to Partner with Design and Engineering to shape solutions into actionable development tasks. Assist in the creation of wireframes, mockups, and prototypes. Track milestones, dependencies, and release plans. Ensure timely UAT, rollout, and post-release monitoring

• Documentation: Create and maintain product documentation, including PRD?s, SOPs,user guides, release notes, and feature specifications.

• Feedback Loop: Continuously gather feedback from users and stakeholders and use this information to iterate on product features and improvements.

• Communication: Effectively communicate product updates, progress, and timelines to both internal and external stakeholders.

Requirements