EpicCare Ambulatory Analyst

EpicCare Ambulatory Analyst

• Location: Kondapur, Hyderabad
• Work Mode: Work from Office (5 Days a Week) – No Work From Home / No Hybrid
• Shift Timings: 5:30 PM – 2:30 AM IST (Aligned with U.S. Eastern Time)
• Job Summary

We are looking for an experienced EpicCare Ambulatory Analyst to join our healthcare IT team. The ideal candidate will have hands-on experience in implementing, configuring, supporting, and optimizing the EpicCare Ambulatory module. This role involves collaborating with physicians, clinicians, operational stakeholders, and cross-functional technical teams to improve outpatient clinical workflows and deliver high-quality patient care solutions.

Key Responsibilities:

• Configure, maintain, and support the EpicCare Ambulatory application.
• Gather, analyze, and document business and clinical requirements from ambulatory care stakeholders.
• Design, build, test, validate, and deploy EpicCare Ambulatory enhancements and system changes.
• Support outpatient clinical workflows, provider documentation, patient encounters, order management, and clinical decision support.
• Troubleshoot application issues and provide timely production support.
• Participate in Epic implementations, system upgrades, optimization initiatives, and enhancement projects.
• Perform unit testing, integrated testing, and User Acceptance Testing (UAT).
• Develop and maintain build documentation, workflow diagrams, technical specifications, and user documentation.
• Collaborate with other Epic application analysts to ensure seamless integration with MyChart, Cadence, Prelude, Orders, and other Epic modules.
• Ensure all configurations comply with Epic best practices, organisational standards, and healthcare regulations.

Requirements:

• 3+ years of hands-on experience with the EpicCare Ambulatory module.
• EpicCare Ambulatory Certification is mandatory.
• Experience in Epic build, configuration, implementation, testing, and production support.
• Strong understanding of outpatient clinical workflows, provider documentation, patient care processes, and ambulatory operations.
• Experience supporting integrated Epic clinical applications.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced healthcare environment.

Mandatory Requirements:

• EpicCare Ambulatory Certification (Mandatory)
• Minimum 3 years of relevant EpicCare Ambulatory experience
• Excellent communication skills.
• Willing to work 5:30 PM – 2:30 AM IST (Eastern Time Shift).
• Must work from the Kondapur, Hyderabad office (5 days per week).
• Strictly Work From Office – No Work From Home or Hybrid.
• Candidates who can join immediately or are currently serving a 15–20 day notice period will be given preference.

Preferred Skills:

• Experience in U.S. healthcare environments.
• Knowledge of ambulatory clinic operations, outpatient workflows, clinical documentation, and patient care processes.
• Experience integrating EpicCare Ambulatory with MyChart, Cadence, Prelude, Orders, and other Epic modules.
• Understanding of Epic implementation methodology and healthcare interoperability.
• Strong documentation, stakeholder management, and communication skills.