Sales Coordinator

Company Description

IQUBX is a modular interiors company that delivers advanced, fast-to-install, and highly flexible interior systems for global markets. Built with Lego-like modularity using recycled aluminum, its solutions are designed for creative freedom, easy reconfiguration, and long-term adaptability. IQUBX offers a wide range of products, including glass partitions, soundproof office pods, modular workstations, prefab offices, and specialized ceiling and wall systems for commercial, educational, healthcare, hospitality, and residential spaces. Recognized as the Emerging Consumer Brand of the Year 2020 by Economic Times, the company holds multiple patents and design registrations and has Indias largest GreenPro-certified portfolio. IQUBXs solutions focus on sustainability, reduced time and cost, and better fit for users and designers across India and the Middle East.

About the Role

We are looking for a Sales Coordinator to support the sales team and ensure smooth coordination from customer inquiry to order dispatch. This is a learning-focused role with opportunities to grow into a *Sales Manager / Key Account Executive* within a growing interiors products and systems brand.

Key Responsibilities

• Handle customer queries through WhatsApp, calls and emails and ensure timely responses.
• Prepare and share accurate quotations and follow up on open quotations.
• Coordinate order status between sales, order processing and dispatch teams.
• Maintain CRM, sales trackers, quotation registers and customer databases.
• Track sales follow-ups and maintain the sales funnel.
• Keep customers updated on order and dispatch timelines.
• Collect customer feedback and support customer relationship management.
• Coordinate WhatsApp API broadcasts and email marketing.
• Prepare daily sales updates, weekly reports and lost quotation analysis.

Candidate Qualifications

• Graduate in any discipline; preferably BBA, B.Com, BMS, Marketing or Business Management.
• 0–2 years of experience in sales coordination, customer support, inside sales or a similar role.
• Strong verbal and written communication skills.
• Good working knowledge of MS Excel / Google Sheets and basic CRM tools.
• Comfortable handling WhatsApp, emails and customer calls.
• Strong follow-up, coordination and organisational skills.
• High attention to detail and data accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Prior experience in interiors, architecture, building materials or B2B sales will be an added advantage.

Key Performance Metrics

• Quotation Turnaround Time
• Follow-up Completion Rate
• Quotation-to-Order Conversion
• CRM & Data Accuracy
• Customer Satisfaction

Growth & Training

Training will be provided on *pricing, product knowledge, CRM, communication and sales processes*, with progressive exposure to negotiation and account management.

Email us at [HIDDEN TEXT]

Growth Path:

Sales Coordinator → Key Account Executive / Sales Manager