Associate Network Engineer

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a skilled Associate Network Engineer to join our Global Network Engineering team. In this role, you will be responsible for evaluating, installing, maintaining, and troubleshooting complex network communication infrastructures to support seamless global connectivity. You will join a dedicated, collaborative global team that values operational reliability, innovation, and high-impact technical support.

What You’ll Do

In this role, you will:

• Configure, maintain, and optimize global customer network infrastructure, including routers, firewalls, switches, and load balancers, to deliver reliable systems performance and uptime.

• Identify, analyze, and resolve network issues ranging from major outages to daily escalations, while managing carrier maintenance and routine preventative measures like Simple Network Management Protocol monitoring and software upgrades.

• Collaborate with internal teams, global customers, and external vendors to create comprehensive network documentation, manage Domain Name System, Dynamic Host Configuration Protocol, and email systems, and support a twenty-four-seven on-call rotation to ensure continuous enterprise operations.

What You’ll Bring

The ideal candidate will have:

• 2+ years of experience maintaining complex, mission-critical, mixed-vendor network infrastructure with a proven track record of delivering complex projects with minimal supervision.

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  Strong knowledge of enterprise Transmission Control Protocol/Internet Protocol architectures, Access Control Lists, Internet Protocol Addressing/Subnetting, Local Area Network technologies, and routing protocols including Hot Standby Router Protocol, Virtual Local Area Networks, Virtual Private Networks, Multiprotocol Label Switching, Border Gateway Protocol, Intermediate System to Intermediate System, and Open Shortest Path First.

• Proven ability in network fault reporting, traffic analysis, and system troubleshooting across multi-platform environments including VMware, Windows, Linux, and specialized network monitoring platforms.

• Bachelor's degree in Computer Science or a technical field (or equivalent work experience), with a Cisco Certified Network Associate or Cisco Certified Network Professional certification preferred.

Call to Action

If you are ready to drive global connectivity and elevate network performance in a dynamic environment, apply today to join the Iron Mountain team!