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Job Description
- 1. Build Windows 1011 DesktopsLaptops
- 2. Setup desktoplaptop in the domain and configure user profile
- 3. Setup standard applications like MSOffice mail clientsMS Outlook Lotus Notes Antivirus Security softwareCrowdStrike and specific business softwareSAP client
- 4. BaU Application support for the above software
- 5. User creation deletion transfer with ITSS team Logging requests with the ITC Service Desk for the creation modification deletion and transfer of mailboxesAD IDs
- 6. Verification of groups including their creation and deletion in collaboration with group owners
- 7. The team will handle user Active Directory account unlocking password resets and coordination with the central Active Directory and Central Local Network teams
- 8. Basic understanding of network concepts and devices Initial diagnosis and resolution of network-related issues Liase with ITSS network team for Wan issues
- 9. VC room equipment setup and coordination
10. Supervision of LAN switches and collaboration with the Network Engineer a Escalation and follow-up of LAN-related issues with the vendor to ensure prompt resolution for Distribution Operations Branches and Warehouses
Skills
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