Microsoft Dynamics 365 SCM

Job Summary

• SupportSupply Chain andERP functional activitiesacross procurement, inventory, warehouse management,and production processes.

• Assist in businessrequirement gathering,process analysis, systemtesting, documentation,user support, andpost-go-liveactivities.

• Work closely withbusiness users, functionalconsultants, and technicalteams to supportsuccessful project delivery.

Key Responsibilities

Business Process Support

• Assist in gatheringand documentingbusiness requirements.

• Support analysis ofsupply chain processesand workflows.

• Participate in:

  • Process mapping

  • Gap analysis

  • Business process reviews

• Work with businessusers to understandoperational challengesand requirements.

ERP Functional Support

• Assist in configuringSCM modules withinERP systems.

• Support functional processesacross:

  • Procurement

  • Inventory Management

  • Warehouse Management

  • Production Control

  • Production Planning

• Create and maintainfunctional and processdocumentation.

• Supportdata migration validationand data cleansingactivities.

Testing & Quality Assurance

• Preparetest cases andtest scripts.

• Execute:

  • System testing

  • User Acceptance Testing(UAT)

  • Regression testing

• Document, track, andfollow up ondefects and resolutionactivities.

• Validate system changesand enhancements againstbusiness requirements.

User Training & Support

• Assist in preparing:

  • User guides

  • Training materials

  • Process documentation

• Providefirst-level usersupport and troubleshooting.

• Assist in conductingend-user trainingsessions.

• Support post-go-live activities andissue resolution.

Reporting & Documentation

• Prepare projectstatus reports anddocumentation.

• Maintain:

  • Process documents

  • User manuals

  • Configuration records

  • Test documentation

• Assist in preparingproject deliverables andsupporting project governanceactivities.

Responsibilities by Module

Procurement

• Create and maintainvendor/supplier records.

• SupportPurchase Requisition (PR)andPurchase Order (PO)processes.

• Assist with procurementworkflow testing andvalidation.

• Support procurement-relatedissue analysis.

Inventory Management

• Support inventory transactionsand related processes.

• Assist withstock reconciliation.

• Monitor inventory recordsand reports.

• Support inventory datavalidation and issueresolution.

Warehouse Management

• Assist with warehouseprocesses, including:

  • Receiving

  • Picking

  • Put-away

  • Shipping

• Support warehouse processdocumentation and testing.

• Assist users withbasic warehouse processissues.

Production Control

• Supportproduction order creationand monitoring.

• Assist withBill of Materials(BOM)validation.

• Support routing validationand production processtesting.

• Assist with productionplanning and controlactivities.

Required Qualifications

• Bachelors degree in:

  • Supply Chain Management

  • Business Administration

  • Engineering

  • Operations Management

  • Information Technology

  • Or a relatedfield

• 0â€3 yearsof experiencein Supply Chain, ERP Support, orFunctional Consulting.

• Understanding of basicsupply chain conceptsand business processes.

• Strong analytical andproblem-solving skills.

• Good communication andinterpersonal skills.

• Ability to workcollaboratively with businessand technical teams.

• Willingness to learnERP systems andsupply chain technologies.

Preferred Qualifications

• Exposure to ERPplatforms such as:

  • Microsoft Dynamics 365SCM

  • SAP

  • Oracle

  • IFS

  • Infor

• Basic knowledge of:

  • Procurement

  • Inventory Management

  • Warehouse Management

  • Production Planning

• Basic knowledge ofSQL, Microsoft Excel, and reporting.

• Internship or academic/project experience inSupply Chain orERP implementations.

• Relevant ERP orsupply chain certificationsare an advantage.

Key Skills

• Supply Chain Fundamentals

• Procurement & Purchasing

• Inventory Management

• Warehouse Operations

• Production Planning Basics

• ERP Functional Support

• Business Process Analysis

• Process Documentation

• System Testing

• UAT

• Defect Tracking

• Microsoft Excel

• Basic SQL

• Reporting

• Analytical Thinking

• Problem Solving

• Communication Skills

• Team Collaboration

Performance Indicators

• Timely completion ofassigned tasks anddeliverables.

• Quality and accuracyof documentation andtesting activities.

• User satisfaction andeffective issue resolution.

• Continuous improvement inERP and supplychain knowledge.

• Achievement of relevantcertifications and learninggoals.

• Contribution to successfulproject implementationand delivery.