Operations Manager - Schools

Why do we exist What do we do

The quality of school education available to students from low-income communities across India is abysmal. Their chances of attending college or building a career are significantly lower than their high-income peers, condemning them to a life without voice or choice. iTeach was born in 2015 to challenge this status quo and create a level playing field for ALL children. We run free and high-impact schools and an exceptional college-to-career program for the most disadvantaged students in Pune and Navi Mumbai. We are known for our world-class professional development, our result-oriented team culture, and our student-centric school design. Read more about us at www.iTeachSchools.org.

Responsibilities

The Operations Manager - Schools will work closely with school principals, school administrative associates in the iTeach Schools Network, and the central support team to manage operations, IT, and stakeholder relations. We are looking for people eager to design and manage the most effective systems and processes, combining researched best practices with their contextual innovation and collaboration.

Operations Management (40%)

• Design SOPs for different school setup processes that are useful for school leaders, school teams, and admins.
• Develop and implement plans for school infrastructure improvement.
• Collate school and office requirements, systematize, and monitor procurement and utilization.
• Conduct training to release systems or upskill leaders and admin staff in operations.
• Lead and manage different events for the organization such as Family day, All staff Induction etc.
• Design and operationalize school audits.

IT Management (20%)

• Design and oversee the implementation of the IT policy
• Manage a team of 1-2 IT Associates.
• Identify best-fit hardware and software vendors and service providers and build win-win, long-term relationships with them.
• Manage and procure technology solutions for the organization
• Building systems to effectively maintain and monitor the inventory of tech resources and assets.
• Designing manuals and SOPs to conduct training on the IT policy.

Vendor Management (40%)

• Identify right fit Vendors & Service Providers for different requirements as - Infrastructure, school stationery, mid-day meals, holistic development programs for students, etc.
• Establish long-term and sustainable relationships with all vendors.
• Manage vendors invoices, payments, etc, in coordination with the finance team.

• Required: Bachelors degree with strong performance
• Required: Minimum 3 years of work experience in operations or event/project management
• Preferred: worked in school operations
• Preferred: managed a team for 1+ years