JP Morgan Chase - Operations Automation Associate

Description:

Unleash your potential and shape your future by turning raw data into innovative automation solutions that strengthen operational efficiency through stakeholder partnership.

As an Operations Automation Associate within Custody Operations, you conduct intermediate intelligent automation and business analysis to translate operational requirements into process improvements. You gather information, execute, and implement automation and digitization initiatives that support operational efficiency. You collaborate with stakeholders to deliver outcomes aligned to standards and controls.

Job Responsibilities:

• Support process automation engagements through requirements gathering, solution design, development, testing, deployment, and continuous improvement while adhering to standards and controls
• Contribute to the operational automation strategy by using intelligent automation tools and defining objectives and key results, key performance indicators, and metrics that demonstrate benefits
• Partner with Technology to help establish the infrastructure needed to enable low-code automation solutions
• Utilize intelligent automation solutions to automate operational activities and deliver measurable benefits, including capacity creation, risk reduction, and streamlined processes

Required qualifications, skills, and capabilities:

• 5+ years of experience gathering and analyzing complex operational processes and data to develop accurate conclusions with sufficient understanding of risk implications
• Working knowledge of basic software development principles
• Intermediate experience using Microsoft Office applications
• Sound knowledge of one or more intelligent automation applications or programming languages
• Working experience with Alteryx macros, Tableau, UiPath, and Databricks

Preferred qualifications, skills, and capabilities:

• Bachelor's degree or higher
• Knowledge of Node.js, React, Python, and application programming interface configuration
• Knowledge of prototyping tools such as Figma
• Elevated understanding of business analysis, design, development, testing, and deployment
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

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