Service Technician (Pune/Chennai/Delhi NCR/Bengaluru)

Job Summary:-

Ø The Service Technician - Electrical for Pune/Chennai/Delhi NCR/Bengaluru locations will be responsible for the installation, commissioning, troubleshooting, maintenance, and repair of powder / Liquid Coating equipment, Booths and plants(Oven, Pre Treatment, WDO, PBO, Conveyor) at customer sites. The role requires strong technical expertise, customer focus, and the ability to diagnose and resolve electrical/mechanical issues efficiently while ensuring compliance with safety standards and company procedures.

Key Responsibilities:-

• Ø Installation & Commissioning
• Ø Perform installation, testing, and commissioning of powder/Liquid coating equipment, booths and plants.
• Ø Verify equipment functionality according to technical specifications and customer requirements.
• Ø Conduct system inspections and ensure proper operation before handover to customers.
• Ø Service & Maintenance
• Ø Carry out preventive and corrective maintenance activities for Powder/Liquid Coating Equipments.
• Ø Diagnose electrical faults using appropriate testing and measurement instruments.
• Ø Repair or replace defective electrical components and assemblies(Controller, Spray Guns etc.)
• Ø Ensure equipment reliability and operational efficiency.
• Ø Troubleshooting
• Ø Analyze electrical and control system failures.
• Ø Identify root causes of technical issues and implement effective solutions.
• Ø Minimize equipment downtime through prompt fault resolution.
• Ø Customer Support
• Ø Provide on-site and remote technical support to customers.
• Ø Explain maintenance procedures and operational best practices to customers.
• Ø Maintain professional communication and build positive customer relationships.
• Ø Documentation & Reporting
• Ø Complete service reports, maintenance records, and inspection documentation.
• Ø Record equipment performance data and service activities accurately.
• Ø Report recurring technical issues and recommend corrective actions.
• Ø Safety & Compliance
• Ø Follow all company safety policies and industry regulations.
• Ø Ensure compliance with electrical standards and safe work practices.
• Ø Participate in safety training & meetings.
• Ø Maintain proper use and care of tools, test equipment, and PPE.

Required Qualifications

• Ø ITI (Electrical)
• Ø 2–5 years of experience in electrical maintenance, field service, or industrial equipment servicing.
• Ø Knowledge of electrical systems, motors, drives, PLCs, sensors, and control panels.
• Ø Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Ø Familiarity with Powder/Liquid coating equipment, Powder coating booths, reciprocators & plants.
• Ø Valid driving license and willingness to travel extensively all over India.
• Ø Technical Skills
• Ø Electrical troubleshooting and diagnostics. Powder, Liquid Coating equipment hands on service experience.
• Ø Reading electrical drawings and circuit diagrams.
• Ø Use of multimeters, clamp meters, insulation testers, and other diagnostic tools.
• Ø Basic PLC and HMI troubleshooting.
• Ø Knowledge of AC/DC systems, motors, VFDs, and industrial controls.
• Ø Understanding of preventive and predictive maintenance practices.
• Ø Behavioral Competencies
• Ø Strong problem-solving and analytical skills.
• Ø Customer-focused mindset.
• Ø Excellent communication and interpersonal skills.
• Ø Ability to work independently with minimal supervision.
• Ø Time management and organizational skills.
• Ø Team player with a proactive approach to service excellence.
• Ø Working Conditions
• Ø Frequent travel to customer locations.
• Ø On-call support and emergency service activities as required.
• Ø Work may involve industrial environments, confined spaces, and outdoor conditions.
• Ø Ability to lift tools and equipment as necessary.
• Ø Key Performance Indicators (KPIs)
• Ø First-Time Fix Rate (FTFR).
• Ø Net Promotor Score above 70% (NPS).
• Ø Equipment uptime and reliability.
• Ø Service response and resolution time.
• Ø Compliance with safety standards.
• Ø Quality and accuracy of service documentation.

Employment Type: Full-Time

Travel Requirement: 60–80% (depending on business needs)

Basic Requirements:

Age - 22-25 Years

Professional Requirements:

Language

English (All Regions), Hindi (All Region) ,Marathi (West Region), Kannada & Tamil (South Region) & Regional for other regions.

Subjective skills and competences

1.Self-starter with an extremely prominent level of drive and motivation to achieve operational efficiencies

2.High flexibility and willingness to travel, including regular visits to customers, command on each distributor to happen the plan in actual, coordination with each region service/sales/distributor.