Telle Caller

Company Description

JD Institute of Fashion Technology, established 35 years ago, has become a leader in fashion and interiors education in India. Known for fostering creative thinking and innovation, the institute has produced many successful fashion entrepreneurs and professionals. The school offers a job-oriented photography program and provides access to industry experts and professional networking opportunities. JD Institute has been recognized with multiple awards, including "The Best Vocational Education Institute of the Year - Fashion Design" in 2017. It also operates a unique job portal, "Creative Career," to connect students with potential employers.

Role Description

This is a full-time on-site role for a Telle Caller, based in Mumbai. The Telle Caller will be responsible for managing outbound and inbound calls, providing information about courses, addressing inquiries, following up with potential candidates, and maintaining call records. Duties also include achieving call targets and ensuring excellent customer service to prospective students.

Qualifications

• Excellent verbal communication and interpersonal skills
• Experience in telesales or telemarketing
• Ability to handle customer queries and provide accurate information
• Proficient in using CRM software and handling call logs
• Strong problem-solving skills and ability to meet call targets
• High school diploma or equivalent; a bachelor&aposs degree is a plus