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Job Description
Position
IT - System Administrator
About JiBe
JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined work flows and reducing the usage of email and paper.
Job Responsibilities
- Strong troubleshooting skills on Windows platform & Network administration.
- Address user tickets regarding hardware, software and networking
- Installing and maintaining hardware and computer peripherals.
- Good knowledge and experience of administrating on prem Active Directory & Azure Active Directory.
- Monitor the system daily and respond immediately to security or usability concerns
- Good Networking knowledge (IP, Subnets, VPN).
- Troubleshooting networking and connection issues.
- Administration of Email id on Office 365
- Analyzing system logs and identifying potential issues with computer systems.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution
- Other common computer hardware troubleshooting skills
- Knowledge of VLAN, VPN & Network Security.
- Working on ticketing tool and resolving tickets as per SLA
- IT Asset Procurement and Vendor Management.
- IT-Assets up-to-date Inventory Management, Asset In/Out records management.
- IT- Audit compliance adherence as per IT Policies, Maintaining IT related records
- managing relationships with vendors for hardware purchases, software licenses, and IT support services
Qualification & Skills
- Any Graduate or equivalent with minimum 2+ years of relevant experience.
- MSCE and CCNA certification will be an added advantage
- Excellent English Writing skills with grip on nonverbal (mail) communication
- Problem solving skills; Ability to priorities tasks.
- Self-motivated, independent and meticulous with an eye for details.
- Shipping knowledge is preferred
- Team player with good interpersonal and communication skills
- Basic knowledge of networking & cloud services.
- Good memory of how software and operating systems work.
- Excellent listening and questioning skills
Skills
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