Customer Support Advisor (Work From Home)

Department Icon Operations Maintenance & Support
Posted: 1 month ago
0-1 years
India
Operations Maintenance & Support
work from office
Full Time
Closes 19 Oct 2026

Posted: 1 month ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Jio is inviting application for the role - Advisor Customer Support

We are looking for candidates with excellent English verbal and written communication skills to join Indias largest telecom company.

Work From Home Opportunity - Hiring from Pan India

Eligibility & Job Details:

  1. Work Mode: Permanent Work From Home
  2. Hiring from: Non-metropolitan cities only
  3. Process: Blended (Chat & Email support + Inbound & Outbound calls

Requirements:

  1. Excellent English communication skills
  2. Minimum 6 months of BPO experience (Voice / Non-Voice – on paper)
  3. Laptop & stable broadband connection required
  4. Not hiring pursuing students

Other Details:

  1. 6 days working, 1 rotational week off
  2. Rotational shifts (including night shifts)

Skill Sets:

  1. Email & Chat Support
  2. Excellent communication skills
  3. International BPO experience.
  4. Customer Service
  5. BPO experience

Interested candidates, please share your resume [HIDDEN TEXT]

Skills

Customer SupportCustomer ServiceBpo

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About Company

We are the force behind the meteoric rise of India’s leading telecom operator ‘Jio’ with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. In addition to these core platforms, we have also created our own cloud-native probing solutions for radio and core networks, simplifying network debugging and not requiring any systems integration with probe providers. To enable a SAAS-based model, JPL has also developed a sophisticated array of BSS solutions.

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