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Job Description
Jio is inviting applications for the role SMB Usage And Retention Manager
Requirements
Experience: 05-10 years
Education: Any Graduation (MBA Preferred)
- Account management and service assurance to high value customers,
- Building & Nurturing Account focused relationship,
- Enhance revenue from existing customers through upsell and cross sell, of products,
- Minimise revenue erosion by prevention of churn and downgrade,
- Maintain account hygiene through timely complaint resolution, collections and regulatory requirements update
Skills and Competencies
- Account management skills – Ability to act a single point window, between customer and cross functional teams,
- Communication Skills – Ability to convey thoughts effectively,
- Negotiation Skills – Ability to sell in competitive market, environment,
- Leadership Skills – Ownership Mindset
Skills
Account ManagementCollectionsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
We are the force behind the meteoric rise of India’s leading telecom operator ‘Jio’ with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. In addition to these core platforms, we have also created our own cloud-native probing solutions for radio and core networks, simplifying network debugging and not requiring any systems integration with probe providers. To enable a SAAS-based model, JPL has also developed a sophisticated array of BSS solutions.
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