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Job Description
- Designation: Head/VP - ETS (Sales & Operations)
- Experience : 10-15 Years
- Location : Delhi - Jhandewalan
- Role Overview:
- We are hiring a high-impact, data-driven ETS professional to own both business growth and operational excellence.
- This role is designed for someone who can build revenue, design scalable solutions, and ensure strong on-ground execution, while continuously improving performance through data and strategic thinking.
Core Responsibilities:
- Own revenue creation by converting opportunities into long-term, high-value ETS contracts.
- Drive end-to-end business ownership - from client acquisition to service delivery and retention
- Build and scale a sustainable sales pipeline through proactive hunting and strategic account development
- Create data-backed proposals, pricing models, and mobility solutions aligned to client needs
- Translate business wins into seamless operational execution with full accountability
- Own and optimize ETS operations - including routing, fleet utilization, vendor performance, and cost structures
- Track and improve key metrics such as conversion rates, utilization, SLA adherence, and profitability
- Identify inefficiencies using data and implement scalable process improvements
- Ensure consistent delivery of high service quality, compliance, and customer experience
Must-Have Experience:
- Proven hands-on experience in both Sales and Operations within ETS / Mobility / Logistics
- Track record of closing deals and managing execution on-ground
- Strong understanding of ETS commercials, SLAs, routing, and vendor ecosystems
- Ability to independently manage both revenue targets and operational KPIs
What Sets You Apart:
- Strong data-driven decision-making ability (MIS, dashboards, metrics-driven execution)
- Strategic mindset with ability to connect sales, operations, and profitability
- High ownership with a "build and run" approach
- Ability to operate in ambiguity and scale processes from scratch
Success in This Role Looks Like:
- Consistent new business acquisition with strong pipeline visibility
- Operational stability and SLA adherence across accounts
- Improved cost efficiency and fleet utilization
- High client retention and long-term account growth
- Ideal Candidate: A professional who can sell, execute, and optimize ETS business using data and strategy - not just manage it
Skills
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