Integrated Solutions Service Tech 2

Who We Are
Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, weve made buildings better and now were transforming them again with our award-winning digital technologies and services. Were using artificial intelligence and data-driven solutions to give you deeper insight into your buildings health, sustainability and performance. Its changing the way we design, operates and maintains indoor environments and driving to a new era of autonomous buildings.
We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions.
Johnson Controls offers the worlds largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, were helping customers achieve their sustainability goals and power their mission.
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Job Identification
: Assistant Manager-Controls, Fire & Security Systems
Location: Easter India. Based out of Kolkata
Report to : Kinkar Maitra.
Responsible to: Service CFS Operation, AMC & LNM Execution & Generate Lead.
Department: East Controls Service
Job Purpose
Serves customers by providing product and services and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.
Key Technical Skills.
Technical Knowledge in Command and Control Centre, Integrated Security System like CCTV, access control, PA etc. Solution designing, Operations & Maintenance, Total Project Management.Knowledge in Networking, IT, IOT System. Detail knowledge in Software like Milestone, Awiros, Lenel, Data conduit concept.
Duties & responsibilitys
Operations & Maintenance of Command Control Center with all application software & IT & Network with CCTV & Access Control & PA system
Field level service representation.
LNM & Retrofit Project Execution on schedule time.
Breakdown call attend.
Manage agreed SLA.
Communicate with customer.
Maintain EHS safety as per company standards.
Lead generation of AMC, LNM & Retrofit.
Maintain ethics & integrity as per company policy.
Experience
Minimum experience should be 8 to 10years in ISS system with all related hardware & Software.
Qualification
Diploma/ B-Tech in Electrical/ Electronics/Computer Science.
Join Johnson Controls and be part of a team that values your contributions, supports your growth, and provides a rewarding work environment.
Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employees responsibility to contribute to our culture. Its through these contributions that well drive the mindsets and behaviors we need to power our customers missions. You have the power. You have the voice. You have the culture in your hands.