82+ Applicants
Posted: 11 months ago
2-5 years
Dubai - United Arab Emirates
work from office
Posted: 11 months ago
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Applicants: 83+
Job Description
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Job Description
As an Associate within our Client Service Account Management team, you will be a trusted member of the clients team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point of contact for each client assigned to your portfolio. The assigned client portfolio may be comprised of operating transactional accounts and complex treasury products both within the US and across our global footprint.
Job responsibilities
Develops, maintains and broadens partnerships with Clients; understands Clients business to predict their needs and provide appropriate solutions
Becomes the Clients trusted adviser
Assists in developing and executing strategic Client plans
Promotes use of self-service tools to reduce number of Client enquiries
Analyses payment and associated activities in order to identify efficiencies and cross sell opportunities
Promotes sharing of experience and best practice across the Service team
Participates in and support TS initiatives
Identifies opportunities for product development and enhancement
Develops internal partnerships (e.g. Sales, Operations, Product, Technology)
Identifies and escalate potential risk associated with Client activities
Records all Client interactions (e.g. calls, meetings, issues, proactive communications)
Required qualifications, capabilities, and skills
Excellent verbal and written communication skills
Ability to work effectively under pressure whilst maintaining a professional manner
Dual-ability to work effectively as both a team player and alone
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Proven negotiation skills
Strong organizational skills; ability to manage multiple priorities whilst meeting deadlines
Ability to develop and mobilize internal networks and resources
Ability to effectively use and manage multiple systems
Client service and portfolio management experience
Preferred qualifications, capabilities, and skills
Knowledge and understanding of Payments products, processes and risk policies nice to have
Second language is preferable (Arabic)
Skills
AccountsSalesAccount ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset & wealth management.
Important dates & deadlines?
Application Deadline
27 Nov 25, 04:03 PM IST
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