Qua - Business Analyst

Role Overview:

We are looking for a Business Analyst to bring structure to QUA's business data and help make better, faster decisions. You will work across sales, marketing, inventory, product and finance to consolidate data, build dashboards and uncover insights that directly impact business performance.

Key Responsibilities:

• Revenue and commercial analytics: Own weekly and monthly analysis of revenue, orders, AOV, ASP, conversion, units/order, discounting, new vs repeat customers, category/style/SKU performance and contribution. Explain not only what changed, but why.
• Inventory and merchandising analytics: Build SKU x size x colour views of sell-through, stock cover, ageing, stock-outs, lost-sales risk, size imbalance, incoming stock, reorder requirements and markdown candidates. Support the question: what should we make, how much, and when?
• Customer and cohort analytics: Own acquisition cohorts, 30/60/90-day repeat rates, retention, LTV, first-product-to-second-product behaviour, customer segmentation, return behaviour and new vs returning revenue.
• Marketing and funnel analytics: Connect traffic and acquisition spend to landing page/PDP performance, conversion, CAC, MER/ROAS, return-adjusted revenue, repeat behaviour and contribution. Analyse Meta/Google/CRM performance without becoming the media buyer.
• Management MIS and root-cause analysis: Run the weekly business scorecard and independently investigate variances such as revenue decline, rising CAC, poor conversion, inventory build, return spikes, margin deterioration or cash burn.
• Forecasting and decision support: Support revenue forecasts, inventory requirements, production priorities, sale/markdown decisions, pricing tests, new category analysis, store economics and other founder-level strategic questions.
• Reporting automation and data quality: Automate recurring reports using SQL/Power Query/BI tools; reconcile source systems; document metric definitions; reduce manual spreadsheet work and prevent multiple versions of the truth.

Required Skills:

• Advanced Excel / Google Sheets: XLOOKUP/INDEX-MATCH, SUMIFS, pivots, Power Query, scenario modelling, cohort calculations.
• SQL: Joins, CTEs, GROUP BY, CASE, window functions, date logic, deduplication and understanding data grain.
• BI: Power BI / Tableau / Looker Studio; ability to build decision-useful dashboards, not only visual reports.
• Business fundamentals: Revenue - gross margin - contribution - EBITDA - cash; inventory turns, stock cover, sell-through and working capital.
• E-commerce analytics: CAC, AOV, CVR, LTV, MER, ROAS, repeat, returns, RTO, customer cohorts and funnel analysis.
• Communication: Can explain a complex analysis in 5 minutes as Observation - Cause - Impact - Action, including assumptions and confidence level.

Preferred Profile:

• 3 - 5 years of experience in business analytics, FP&A or a similar analytical role.
• Experience in D2C, e-commerce, apparel/fashion, retail, consumer internet, marketplaces or omnichannel consumer businesses.
• Hands-on exposure to order, inventory, marketing and customer data; marketplace-only reporting is not sufficient by itself.
• Experience with Shopify / GA4 / Meta / Google Ads / ERP-WMS / finance MIS is useful but not mandatory if analytical fundamentals are strong.
• Education in engineering, mathematics, statistics, economics, commerce or MBA is acceptable; evidence of analytical horsepower matters more than degree brand.

Why Join QUA?:

• Work directly with the founders, influence financial decisions, and contribute directly to how we scale sustainably.
• Build the business intelligence function from the ground up, shaping the systems and frameworks that drive business decisions.
• Learn more about Qua here: https://www.qua.clothing/
• Location: Udyog Vihar Phase 5, Gurgaon (Mon-Sat)