147+ Applicants
Posted: 1 day ago
1-8 years
Coimbatore, Tamil Nadu
work from office
Posted: 1 day ago
|
Applicants: 147+
Job Description
About Company
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Job Description
Were Hiring!
Job Position: Senior Process Associate
Experience: 1 to 8 Years
Work Mode: Work from Office
Location: Bengaluru / Coimbatore
Key Responsibilities
Cab Facility
Complimentary Meal
Night Shift Allowance
Performance Incentives Annual Bonus
Continuous Learning Career Growth Opportunities
Apply now and take the next step in building a rewarding career in KGIS.
This job is provided by Shine.com
Job Position: Senior Process Associate
Experience: 1 to 8 Years
Work Mode: Work from Office
Location: Bengaluru / Coimbatore
Key Responsibilities
- Handle inbound customer enquiries professionally via calls, emails, and chat channels.
- Understand customer needs and recommend suitable products or services to drive sales.
- Convert customer enquiries into sales opportunities by effectively presenting product features, benefits, and value propositions.
- Resolve customer queries, concerns, and objections while delivering an exceptional customer experience.
- Identify opportunities for cross-selling and upselling to maximise revenue and customer satisfaction.
- Maintain accurate customer records, interactions, and sales updates in CRM systems.
- Adhere to company policies, sales processes, tools, and quality standards.
- Meet sales targets, productivity goals, and key performance indicators (KPIs).
- Collaborate with internal teams to ensure seamless customer service and business growth.
- 1 to 8 years of experience in customer support or related roles.
- Excellent communication and customer handling skills.
Cab Facility
Complimentary Meal
Night Shift Allowance
Performance Incentives Annual Bonus
Continuous Learning Career Growth Opportunities
Apply now and take the next step in building a rewarding career in KGIS.
This job is provided by Shine.com
Skills
SalesCrm SystemsCustomer ExperienceCustomer SatisfactionUpsellingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
KG Invicta Services (KGiS) likely provides a range of business services, potentially including IT, BPO, and consulting.
Important dates & deadlines?
Application Deadline
07 Dec 26, 03:41 PM IST
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