HR Operations Specialist

Your Job

Koch India is looking for a detail-oriented and execution-focused HR Operations Specialist to support and manage end-to-end HR operational processes. This role is responsible for ensuring accurate, timely, and compliant execution of HR transactions while delivering a seamless employee experience across the lifecycle.

Our Team

You will be part of a collaborative HR Operations team that supports employees and stakeholders across business units. The team focuses on delivering high-quality HR services, driving process excellence, and continuously improving operations through structured workflows and best practices.

What You Will Do

• Manage and execute end-to-end HR operations processes across the employee lifecycle.
• Follow and maintain Standard Operating Procedures (SOPs) to reflect current processes and best practices.
• Ensure compliance with company policies, statutory regulations, and internal guidelines.
• Provide timely and accurate responses to employee queries through defined intake channels and support case management within agreed SLAs.
• Participate in daily huddles, process discussions, brainstorming sessions, and monthly review meetings to drive continuous improvement.
• Collaborate with internal stakeholders to ensure smooth execution of HR processes.
• Identify opportunities for process improvement and contribute to enhancing operational efficiency.
• Maintain confidentiality and handle sensitive employee data with integrity and responsibility.

• Minimum 2 years of experience in HR Operations or HR Administration.
• Strong understanding of HR lifecycle processes including onboarding, offboarding, and employee data management.
• Experience working with SOP-driven environments and process adherence.
• Knowledge of compliance requirements and HR policies.
• Good communication skills with the ability to handle employee queries effectively.
• Strong attention to detail and problem-solving mindset.
• Self-driven, responsible, and customer-focused approach.
• Ability to work collaboratively and participate actively in team discussions and reviews.

• Experience working in structured HR Operations or shared services environments.
• Familiarity with case management tools (e.g., ServiceNow or similar systems).
• Exposure to HR systems or HCM platforms.
• Strong analytical skills and proficiency in MS Excel.
• Experience in process improvement initiatives and automation.

At Koch, employees are empowered to do what they do best to make life better. Our business philosophy enables individuals to create value, challenge the status quo, and continuously grow. We strive to create a flexible and supportive work environment that aligns both personal and business goals to achieve superior results.