Account Manager

Company Description KORNIC ELCTRO WORLD PVT LTD, operating as Kornic Solar, focuses on delivering high-quality solar solutions that help customers transition to sustainable, eco-friendly energy consumption. The company combines cutting-edge solar technology with a strong commitment to reliable performance and long-term value. A dedicated team of solar experts ensures a seamless experience from initial consultation and system design through installation and after-sales support. Kornic Solar emphasizes excellent customer service and aims to make a positive environmental impact, one solar panel at a time.

Role Description The Account Manager role at KORNIC ELCTRO WORLD PVT LTD is a full-time, on-site position based in Varanasi. The Account Manager is responsible for managing existing customer accounts, building long-term relationships, and serving as the primary point of contact for clients throughout the solar project lifecycle. Daily tasks include understanding client requirements, preparing proposals, coordinating with technical and installation teams, tracking project progress, and ensuring timely delivery of services. The role involves handling inquiries, resolving issues, supporting billing and documentation, and identifying opportunities to upsell or cross-sell solar solutions. The Account Manager will also contribute to local business development activities, maintain accurate records in CRM systems, and provide regular updates and reports to management.

Qualifications

• Strong account management and customer relationship skills, including experience handling client communications and follow-ups.
• Background in sales or business development, preferably in solar, renewable energy, or related electrical/technical products.
• Solid organizational and coordination skills to manage multiple projects, deadlines, and internal stakeholder interactions.
• Proficiency with basic office software and CRM tools, with the ability to maintain accurate records and prepare reports.
• Good analytical and problem-solving abilities to understand customer needs and recommend appropriate solar solutions.
• Excellent written and verbal communication skills in English and local languages as applicable.
• Ability to work on-site in Varanasi, visit client locations, and collaborate closely with technical and installation teams.
• Bachelors degree in Business, Commerce, Engineering, or a related field is preferred; relevant industry experience may substitute.
• Knowledge of solar energy concepts and basic technical understanding of solar products will be an added advantage.
• Demonstrated ethical conduct, professionalism, and commitment to delivering inclusive, respectful customer service.