Personal Banker-Inbound_BRANCH BANKING_0466_0962_1094858

Kotak Mahindra Bank Limited
Department Icon BFSI (Operations & Lending)
Posted: 5 hours ago
0-1 years
Mumbai, Maharashtra
BFSI (Operations & Lending)
work from office
Full Time
Closes 14 Dec 2026
Posted: 5 hours ago
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Job Description

KRAs:
  • Cash Management †Cash/Non-cash transactional activities
  • Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
  • Maintaining speed and accuracy of transactional processes.
  • Sensation of the use of other business opportunities.
  • Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth
Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
Speed and accuracy of transaction.
Exploitation of other business opportunities sensed.
Providing quality of experience that will ensure retention and positive word-of-mouth.
EXPERIENCE, QUALIFICATIONS & QUALITITIES
Experience of 1-2 years only. The experience should have been in the front-office of banks.
Graduate.
Well groomed and presentable.
Bilingual proficiency: English and local language
Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
Computer proficiency a must.
AGE: 22-25 years
OTHERS:
Reporting to: Service Manager / Branch Manager (depending on size of branch)
TARGET:
ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange
THE ROLE (bold):
REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS

Skills

AcquisitionCash ManagementFrontReportingBranch Manager

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About Company

Kotak Mahindra Bank is an Indian multinational banking and financial services conglomerate headquartered in Mumbai, Maharashtra. It offers a wide range of financial products and services including banking, investment banking, insurance, and asset management.

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