Service Delivery Officer-BRANCH BANKING-Branch Banking

Department Icon Audit & Control
Posted: 4 years ago
3-8 years
Asansol
Audit & Control
Work From Office
Full Time

Posted: 4 years ago
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Job Description


JOB ROLE :


· Handling personalized service requests of customers.


· Generation of timely business MIS.


· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.


· Coordination with CPC/RPC/Investment desks for account opening of customers.


· Managing complaints of customers and ensuring their resolution within TAT.



JOB REQUIREMENT:


· Developing and maintaining banking relationships with a select group of high net worth customers


· Excellent communication skills with customer service orientation


· Courteous and polite.


· Good knowledge of Microsoft excels.

Understanding of banking norms and processes.


Skills

MIS

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About Company

Kotak Mahindra Bank is a leading Indian private sector bank known for its innovative banking solutions and customer-centric approach. With a comprehensive suite of financial products and services, including retail banking, investment banking, and wealth management, the bank caters to the diverse needs of individuals, businesses, and corporations across the country. Kotak Mahindra Bank careers offer a dynamic and engaging work environment where professionals can thrive, innovate, and contribute to the bank's mission of delivering exceptional value. Employees are encouraged to pursue excellence, with ample opportunities for professional growth and development. For those looking to forge a successful career in banking, Kotak Mahindra Bank careers present a platform to be part of a progressive, growth-oriented organization.  

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